Shipping policy

Shipping Rates

  • Shipping charges are calculated based on the products in your order, the shipping destination, and the shipping method selected. The applicable shipping charges will be displayed at checkout before you complete your purchase.

For Alaska and Hawaii: Additional shipping charges or extended transit times may apply to orders shipped to Alaska, Hawaii, or other locations where special shipping arrangements are required. Any applicable charges will be communicated before the order is finalized. Please email us before placing an order from Alaska and Hawaii.

Order Processing and Cutoff Time

  • Orders placed and Artwork approved after 6:00 PM Mountain Standard Time (MT) will be processed for fulfillment on the next business day.
  • Please note that fulfillment times may be extended during peak holiday seasons due to increased order volumes.
  • Business days are Monday through Saturday, excluding applicable holidays. Orders submitted on weekends or holidays will generally begin processing on the next business day.

  • Custom made Products genrally needs 24 - 48 hours after the customer's artwork approval.

  • Based on your shipping method and location, it will take approximately 3 to 10 days to reach you. 

Custom Artwork Approval and Production

  • Custom-printed products require artwork approval before production can begin. Customers are responsible for reviewing and approving the final artwork, including spelling, logos, colors, layout, and other design details.
  • Production preparation for custom-made products generally takes approximately 24–48 hours after final artwork approval. This is an estimate, not a guaranteed completion or shipping time.
  • Delays in submitting artwork, requesting revisions, or approving the final proof may extend the overall processing and production timeline.

Shipping and Estimated Transit Times

Available shipping methods and estimated transit times will be displayed at checkout or communicated during the ordering process.

Delivery estimates refer to the carrier's transit time after the order and artwork have been approved and shipped. 

Carrier operations, severe weather, transportation disruptions, and other circumstances beyond our reasonable control may affect delivery.

Tracking information will be provided when available

Shipping Address and Delivery Issues

Customers are responsible for providing a complete and accurate shipping address at the time of purchase. Address corrections, rerouting, failed delivery attempts, or reshipment resulting from incorrect or incomplete address information may result in additional charges.

If your shipment appears lost, arrives damaged, or has not arrived within the applicable delivery estimate, please contact us promptly so we can review the issue and assist with the next steps.

Contact Us

For questions about order processing, shipping options, delivery estimates, or event deadlines, please contact our customer support team before placing your order.